FAQ

1.Can we get your free samples?

For spot stock, samples are free, but you have to pay for the courier service fee.

2.Do you have MOQ of products? If yes, what is the minimum quantity?

The MOQ of each product is different, please contact us by email or WhatsApp.

3.What is your payment term?

70% T/T deposit,30% T/T balance paid before shipment.More payment methods depend on your order quantity

4.How can I get a quotation?

You can contact us by email, WhatsApp, or leave your inquiry to us, and we will give you a quotation as soon as possible.

5.Can I make custom logo and package or private label?

Yes, if you need logo or custom packaging, please contact us for specific details.

6.Does your company participate in the exhibition? What are the specifics?

Canton Fai, ICBE Cross Fair ect,.

7.What is the lead time?

For new customized products, the lead time for molds and samples is 25 working days. If you decide to place a large order after that, it will take another 25 days. It depends on the quantity. Please contact us for more details.

8.What are the specific categories of products?

The current products cover pet food storage, bathroom storage, kitchen storage, food storage, lunch boxes, etc.

9.Does your company have its own brand?

Yes,we have. Metka is our own brand, which has become a well-known domestic brand.

10.What online communication tools does you have?

Our company's online communication tools include Tel, Email, Whatsapp, Messenger, WeChat, if have any question,please feel free to contact us.